SupportGetting startedKlara – Initial Login and Setup

Klara – Initial Login and Setup

Goal

You create your account and complete your company profile in the dashboard.

Requirements:

    • Business email address with mailbox access

    • Basic company information (company name, address, website)

    • Authorization to accept Klara AI’s Terms & Conditions and Privacy Policy

1. Start Registration

2. Create Account

  • Enter your personal details (first name, last name, business email, password).

    Add your company details (company name, address, website).

    Confirm the Terms & Conditions and Privacy Policy.

    Click “Register Now”.

3. Confirm Email

  • Open the verification email sent to your address.

  • Click the verification link.

  • If no email arrived: check your spam/junk folder and, if necessary, select “Resend email.”

4. Registration in the Dashboard

  • Switch to the dashboard via the link in the email or via klara-ai.de > Login.

  • Log in with your email and password.

5. Complete Company Profile

  • Go to Company → Profile.

    Enter the following:

    • About Us text

    • Logo and contact details

    • Address and website

    Click “Save.”

Frequently Asked Questions (FAQ)

I did not receive a verification email.
– Check your spam folder. Add the sender to your safe list. Use “Resend email.”

I cannot log in.
– Use the “Forgot Password” function and set a new password.

Where can I update company details later?
– Go to Company → Profile. Save your changes.

Troubleshooting & Support

  • Update your browser, clear the cache, and try again.

  • If the issue persists, contact Support with the time of occurrence, the exact error message, and a screenshot.